How BD20 collects your personal data, why it's retained, and how it's kept secure — all explained in plain English.
The core principles bd20 follows in managing your data
We clearly disclose what information BD20 collects during registration, KYC, and general use — and whether each piece is mandatory or optional.
Your data is stored on secure, internationally certified servers — protected by encryption and firewalls that make unauthorized access completely impossible.
Bd20 never sells your data. Only the minimum necessary information is shared with specific parties in limited situations, such as legal obligations or payment processing.
You have the right to access, correct, and request deletion of your personal data. BD20 makes it straightforward to exercise each of these rights.
BD20 uses cookies on its website — this section explains what they're used for, how long they last, and how you can manage them.
SSL encryption, two-factor authentication, and regular security audits — your data on BD20 is protected to the same standard as your bank.
BD20 places the highest priority on the privacy of its users in Bangladesh. When you open an account, play games, or place bets on BD20, certain information naturally comes to us. This Privacy Policy explains what happens to that information, who it may be shared with, and how it is kept safe.
We have deliberately written this policy in plain, straightforward language. bd20's goal is not to bury information in legal jargon — you have the right to know what happens to your data, and we want to make sure that's always clear.
This Privacy Policy applies to BD20's website, mobile app, and all related services. By using BD20, you agree to the terms of this policy.
Bd20 does not sell your data, share it without reason, or send you marketing messages without your consent. You are in control of your information.
BD20 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
| Data type | When it is collected | Mandatory? |
|---|---|---|
| Name & Date of Birth | Registration & KYC | Yes |
| Mobile number | Registration | Yes |
| Email address | Registration | Yes |
| National ID / Passport | KYC Verification | Before withdrawal |
| Mobile banking number | When adding a payment method | Yes |
| Address | KYC Verification | In certain cases |
Automatic data collection is used to ensure platform security, detect fraud, and improve your experience. This information is not used on its own to personally identify you.
BD20 uses the data it collects only for specific, defined purposes. Using your information without a clear reason or outside its intended scope goes against our policy.
To stop receiving promotional emails from BD20, click the "Unsubscribe" link at the bottom of any email or let our support team know. Transactional emails — such as receipts and password resets — cannot be turned off, as they are essential for your account security.
Bd20 never sells your data. Sharing with third parties is strictly limited and only occurs in specific circumstances.
All third parties working with BD20 are required to sign a data protection agreement. They may only use your information to carry out the specific tasks assigned to them on BD20's behalf — they cannot use it for their own purposes.
Bd20's servers may be hosted in international data centers. In such cases, data is transferred in compliance with international data protection standards, ensuring the highest level of security.
BD20 follows the highest industry standards to protect your data — security is not just a promise, it's backed by the technology we use.
BD20 does not retain your data longer than necessary. All data is held for the duration your account remains active. After an account is closed, transaction records are kept for a minimum of 5 years as required by law — after which they are deleted. You may request deletion of your personal data, though some information may be required to be retained for legal reasons.
In the event of a security breach, bd20 will promptly notify affected members and take immediate steps to limit any damage. Affected members will be informed by email within 72 hours of the incident.
Cookies are small text files stored in your browser. bd20 uses cookies to enhance your experience on the site.
Most browsers let you disable or limit cookies. However, turning off essential cookies may prevent you from logging in or completing transactions on BD20.
As a BD20 member, you have several rights over your own data. These are not just words on paper — BD20 gives you real ways to exercise them.
You can request to see what personal data BD20 holds about you.
You can request a correction if any of your information is inaccurate.
You can request to close your account and have your data deleted.
You can request that we stop using your data for a specific purpose.
You can request a copy of your data in a readable format.
You may object to your information being used for marketing purposes.
To exercise any of these rights, email BD20's support team at support@bd20.click. BD20 typically responds within 30 days. In some cases — such as when identity verification is required — it may take a little longer, and you will be informed in advance.
In some cases, certain data — such as transaction records — must be retained for a set period due to legal obligations; BD20 is not in a position to delete these. However, anything that can be removed will be taken care of promptly.
Bd20 strictly enforces an 18+ policy. Knowingly collecting or storing data from anyone under the age of 18 is against bd20's policy.
Date of birth is verified at the time of registration. If a member is found to be under 18, their account will be closed immediately and any collected data will be deleted as quickly as possible.
If you are aware of a minor using BD20, please notify us at support@bd20.click. We will investigate promptly and take immediate action.
If you suspect your child is using BD20, please contact support immediately. If confirmed, the account will be closed and any deposited funds will be returned.
Our Privacy Policy may be updated as the business evolves. bd20 is committed to being transparent about any such changes.
For significant changes to this policy, you will be notified at your registered email address at least 14 days before the changes take effect. For minor updates, the revised date on this page will be updated.
If you do not agree with the updated policy, you may close your account and request that your data be deleted. Continued use of BD20 after any changes take effect will be considered acceptance of the revised policy.
For any privacy-related questions, complaints, or requests, you can contact BD20's Data Protection Team directly.
Email: support@bd20.click | Live Chat: bottom-right corner of the BD20 app or website | Hours: 24 hours a day, 7 days a week. For privacy-related emails, include "Privacy Request" in the subject line for a faster response.
Questions our members ask most