Before opening an account with BD20, please take a moment to read these terms — written in plain English, with no legal jargon.
What bd20's rules and terms actually cover — good to know before you dive in
Who can register, the minimum age requirement, how many accounts one person may hold, and the rules around identity verification.
Full details on deposit methods, withdrawal limits, processing times, and KYC verification requirements.
Details on bonus eligibility, wagering requirements, voucher usage rules, and the circumstances under which a bonus may be forfeited.
Rules on bet acceptance and cancellation, what happens when a match is suspended, and how BD20 resolves result disputes.
How your personal information is stored, who it may be shared with, and what your rights are.
Activities that are strictly prohibited on bd20, grounds for account closure, and the measures bd20 takes to prevent fraud.
BD20 (referred to herein as "the Platform", "we", or "BD20") operates an online gaming and Sports Betting service for users in Bangladesh. The content on this page outlines the core terms and conditions governing use of BD20 — which you agree to upon creating an account.
We know legal terms and conditions can be a tough read. That's why bd20 has intentionally written this page in plain, straightforward English — so that anyone, wherever they are, can clearly understand what they're agreeing to.
These Terms and Conditions apply to bd20's website, mobile app, and all associated services. Registering with bd20 means you have read and agreed to all of these terms. If you object to any of them, please do not create an account.
These Terms and Conditions are available in both Bengali and English. In the event of any dispute, the English version shall be considered the definitive text. For everyday use, however, the Bengali version is sufficient.
To open an account with bd20, you must meet a number of basic eligibility criteria. These are set in accordance with our licensor's requirements — they are not arbitrary restrictions.
One of BD20's most important rules is that each person is allowed only one account. Opening multiple accounts — whether under the same name, the same mobile number, or with different details — is a violation of our policy. In such cases, all associated accounts will be closed and any bonuses will be forfeited.
Providing accurate information at the time of registration is mandatory. Submitting incorrect or false details may cause issues during withdrawal — particularly at the KYC verification stage.
Multiple members of the same household may each hold a separate account — however, each account must be registered with a unique mobile number, a separate mobile banking account, and a distinct proof of identity.
KYC stands for "Know Your Customer" — it's the process of verifying your identity. bd20 carries out KYC to meet legal obligations and to prevent fraud.
KYC verification must be completed before your first withdrawal. The following documents are typically required:
BD20's support team typically completes the KYC process within 24–48 hours. For urgent matters, contacting us via live chat will get you a faster resolution.
All information submitted during KYC is stored on encrypted servers. BD20 never sells your identity documents or personal data to third parties. For more details, please refer to our Privacy Policy View.
Making a deposit at BD20 is quick and straightforward. Funds can be added via bKash, Nagad, Rocket, and selected banks.
| Payment Method | Minimum Deposit | Maximum deposit | Processing Time |
|---|---|---|---|
| BKash | ৳100 | ৳50,000 | 3–5 minutes |
| Nagad | ৳100 | ৳50,000 | 3–5 minutes |
| Rocket | ৳200 | ৳30,000 | 5–15 minutes |
| Bank Transfer | ৳500 | ৳2,00,000 | 1–4 hours |
Bd20 does not charge any fees for deposits. However, your mobile banking provider may apply their own transaction charges — this is governed by their own policies.
A promo code must be applied at the time of deposit in order to claim a bonus. Promo codes cannot be added after a deposit has been completed.
The process for withdrawing winnings from bd20 is transparent and clearly defined. Withdrawals can only be made from KYC-verified accounts.
Withdrawals cannot be made directly from a bonus balance. Bonus funds must first meet the applicable wagering requirements before they become withdrawable. The wagering conditions for each bonus are clearly stated on the respective bonus page.
Before processing any withdrawal, bd20's security team verifies the transaction. If any suspicious activity is detected, the withdrawal may be temporarily placed on hold and additional information may be requested.
Bd20's bonus offers are designed to give members added value. Each bonus comes with its own specific terms — the general rules below apply across all bonuses.
View wagering multiplier — For example, "5x wagering" means you must bet 5 times the bonus amount before making a withdrawal.
Check the expiry date — Wagering requirements must be met within a specified number of days after the bonus is credited, or the bonus will be forfeited.
View eligible games — some bonuses are only valid for use on specific games or betting categories. Using a bonus on an ineligible game will not count toward wagering requirements.
Maximum bet limit — A maximum of ৳500 per bet may be placed from your bonus balance (this limit may vary by bonus).
Bd20 reserves the right to modify or discontinue any bonus offer at any time. However, once a bonus has been credited to your account, it will not be altered — unless evidence of fraudulent activity is found.
When betting or playing at BD20, certain fundamental rules apply. These are the same for all players — no exceptions.
In the event of any dispute over a match result, bd20 will treat the official result issued by the relevant international sports governing body as final. Decisions made by bd20's trading team are final and no appeals will be accepted.
In Sports Betting, extra time and penalty shootouts are included in "Match Winner" bets unless otherwise stated. In cricket, if the result is determined by the Duckworth-Lewis method, that result stands as final.
Certain actions are strictly prohibited on bd20. Engaging in any of them may result in permanent account closure and forfeiture of your balance.
If you are unsure whether a particular activity is permitted, contact BD20 support before proceeding. It is always better to check first than to unintentionally breach the rules.
Bd20 is a form of entertainment — not an investment vehicle. Losing money when betting is a normal outcome, and bd20 does not guarantee winnings.
If a bet fails to process due to a technical error, server outage, or internet disruption, bd20 will refund the stake. No additional compensation will be provided for such incidents.
BD20 is not responsible for any issues arising from third-party websites or services. BD20's maximum liability is limited to the actual balance held in your account.
Bd20 promotes responsible gaming. If you feel that gaming is having a negative impact on your life, please Responsible Gaming Visit the page and set your own limits.
Bd20 may update these Terms & Conditions from time to time. If any changes are made, you will be notified in advance at your registered email address, and the revised date will be reflected on this page.
For any major changes, you will be notified at least 7 days in advance. Minor updates (such as spelling corrections or clarifications) may take effect immediately.
If you object to the updated terms, you may close your account. Continuing to use BD20 after any changes have been made constitutes acceptance of the new terms.
For any questions or complaints, contact bd20 via live chat or email. We typically respond within 24 hours.
Email: support@bd20.click | Live Chat: bottom-right corner of the BD20 app or website | Hours: 24 hours a day, 7 days a week
Most frequently asked questions about bd20's Terms & Conditions